Terms of Purchase

General Agreement These Terms of Purchase govern all commercial transactions between our brand and customers who purchase smartphone mounting products on our official website. By completing checkout and submitting an order, you acknowledge that you have read, understood, and unconditionally accepted all purchase terms. We reserve the right to update these terms periodically, and updated rules will take effect immediately upon publication on the official website.
Order & Processing Rules All orders placed on our website will be processed and shipped within 1 to 3 business days after successful payment verification. Our system will automatically confirm your order information, arrange product inspection and packaging, and complete shipment within the stipulated time frame. Customers are required to verify personal information, shipping address and product specifications before submitting orders to avoid delivery delays or order errors.
Global Delivery Standard We provide unified global delivery service for all orders with a fixed delivery time of 6 to 12 business days, covering all regional shipping areas supported by our website. No expedited shipping service is available for any orders. The delivery period is universally applicable to all global customers without regional distinction, ensuring a consistent and stable logistics experience for every purchaser.
Free Shipping Policy We offer 100% global free shipping for all products sold on our official website. No additional shipping fees, handling fees or hidden logistics charges will be applied to any valid orders. All shipping costs are fully borne by our brand, with no spending threshold or restrictive conditions.
Unified Transaction Currency The only valid transaction currency for all orders on our website is United States Dollar (USD). All product prices, settlement amounts and service fees are denominated in USD. Any currency conversion differences generated by customer payment platforms or banks shall be borne by the payment institution and will not affect the final transaction amount of the order.
60-Day Return Policy We support a 60-day return window for all eligible products. Customers can apply for return service within 60 calendar days from the date of receiving the goods. All returned products must be unused, intact, with original packaging and complete accessories, and free from artificial damage, improper use or unauthorized modification. Return applications beyond the 60-day valid period will not be accepted without official confirmation.
Refund Processing Timeline After we receive, inspect and confirm the eligibility of your returned products, we will complete the review and initiate the official refund process. All refunds will be processed within 5 to 10 business days. The final arrival time of funds depends on the processing efficiency of your payment platform or bank, and we will not be responsible for minor delays caused by third-party financial institutions.
Product Acceptance & Inspection Customers shall check the product appearance, quantity and integrity in a timely manner after receiving the package. If there are product defects, transit damage or delivery errors, please contact our customer service team within a reasonable time and provide valid photos or video evidence for verification and follow-up processing.
Order Modification & Cancellation Orders can be modified or canceled for free before shipment processing is completed. Once the order enters the packaging and shipping process, modification or arbitrary cancellation is not supported. For orders that have been shipped, customers can only initiate return and refund applications in accordance with our official return policy.
Dispute Resolution All purchase disputes shall be resolved through friendly negotiation between the two parties based on these Terms of Purchase and official service policies. If negotiation fails, the dispute shall be settled in accordance with the prevailing commercial rules applicable to cross-border e-commerce transactions. We adhere to fair and transparent principles to protect the legitimate rights and interests of both customers and our brand.
Contact Support If you have any questions about order processing, delivery rules, currency settlement, return and refund terms, please contact our official customer service team. We will provide professional and accurate replies and guidance to ensure your shopping experience is smooth and reassuring.

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